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Terms of Service

Last updated: September 2026

This English version is provided for convenience. The contract is concluded in German; in case of discrepancies the German version prevails.

§ 1 Scope and provider

(1) These Terms of Service (“Terms”) apply to all services that ananas.codes e. K., owner Tim Jaszdziewski, Lindenstraße 8, 23558 Lübeck, Germany (“Provider”) renders to users via the platform Playnexi (playnexi.com).

(2) Playnexi is a web-based platform (software as a service) for board gamers. It allows users to manage game collections, plan game nights, record match results and statistics, run tournaments and share selected content via links.

(3) The offer is aimed at consumers (§ 13 German Civil Code, BGB) and at businesses (§ 14 BGB) using the platform for club or shop game nights. Conflicting or deviating terms of the user do not become part of the contract unless the Provider expressly agrees to them in text form.

§ 2 Registration and conclusion of contract

(1) Registration is open to natural persons aged 16 or over. Paid subscriptions (§ 3) may only be concluded by persons of full age with full legal capacity; minors need the consent of their legal guardians. The Provider may temporarily restrict registration to invitations.

(2) By submitting the registration form the user makes an offer to conclude a free contract of use (Free plan). The contract is concluded when the Provider activates the account after the e-mail address has been confirmed.

(3) A paid subscription is concluded as follows: the user selects a plan on the pricing page, reviews the summary on the confirmation page (plan, features, price, term, cancellation, first charge), confirms that they have taken note of these Terms and the withdrawal notice and makes a binding offer by clicking the button “Subscribe with obligation to pay”. The user then adds a payment method with the payment provider Stripe. The contract is concluded when the Provider activates the subscription and confirms this to the user by e-mail; this usually happens immediately after the payment process is completed or the trial (§ 6) has started.

(4) Input errors can be corrected at any time before submitting: on the confirmation page via the “Back” button or by selecting a different plan, in the payment process via Stripe's editing functions. No obligation to pay arises before the click on “Subscribe with obligation to pay”.

(5) The contract text (these Terms in the version applicable at the conclusion of the contract, the selected plan and the withdrawal notice) is stored by the Provider and sent to the user with the confirmation e-mail. The current version of the Terms is available at playnexi.com/legal/agb; earlier versions are provided on request. Users can view their subscription data in the settings at any time.

(6) The contract language is German. This English translation is provided for convenience; in case of discrepancies the German version prevails. The Provider has not submitted to any special codes of conduct.

(7) Consumers have a statutory right of withdrawal for paid subscriptions. Details, deadlines and the model withdrawal form are set out in the withdrawal notice. If the user expressly requests during the order process that the service begins before the withdrawal period expires, the user owes a proportionate amount for the service provided until withdrawal.

§ 3 Services and plans

(1) The Provider offers Playnexi in three plans:

  • Free (€0.00): free basic access with a limited set of features.
  • Adventurer (€1.99 per month): paid plan with an extended set of features.
  • Guild Master (€4.99 per month): paid plan with the full set of features.

(2) The exact features of each plan are described on the pricing page and shown to the user on the confirmation page before a subscription is concluded. All prices are final prices in euros including statutory VAT.

(3) The Provider aims for an availability of the platform of 99 % on an annual average. Announced maintenance windows and outages beyond the Provider's control (e.g. network operator failures, force majeure) are excluded. Where possible, maintenance is announced at least 24 hours in advance on the status page or in the app.

(4) The Provider continuously develops the platform and may add, improve or adapt features as long as the contractually agreed core of the selected plan (§ 3 (1) and (2)) is preserved and the change is reasonable for the user. Changes required for a valid reason (such as security, technical development, changes in the law or the discontinuation of a third-party data source) are made under the conditions of § 327r BGB; the user is informed in text form in good time. If a change more than insignificantly impairs the usability of a paid plan for the user, the user may terminate the contract free of charge within 30 days of receiving the information, with effect from the date the change takes effect; fees already paid for the period thereafter are refunded.

(5) The Provider may restrict or discontinue the free plan with three months' notice. Users can export their data at any time beforehand (§ 10).

§ 4 User account

(1) Each user receives a personal, non-transferable account. Sharing an account between several persons is not permitted; guest player entries are available for fellow players without their own account.

(2) Users keep their login credentials secret and protect them from third-party access. In case of suspected misuse they inform the Provider without delay; the Provider may temporarily block the account in that case.

(3) Users provide truthful information when registering and keep it up to date.

§ 5 Payment terms

(1) Paid subscriptions are billed monthly in advance via the payment provider Stripe Payments Europe, Ltd., Dublin, Ireland (“Stripe”); payment details are entered exclusively with Stripe.

(2) Available payment methods are credit card, SEPA direct debit and other methods offered by Stripe, as shown during the payment process.

(3) Without a trial, the first charge is made immediately; with a trial, it is made when the trial ends (§ 6). Subsequent amounts are charged at the beginning of each following billing month. The date of the first charge is shown to the user before the contract is concluded.

(4) If a charge fails, the Provider or Stripe informs the user by e-mail and retries the charge. If payment is still outstanding after a reminder with a reasonable deadline, the Provider may temporarily block access to the paid features until payment is made and, after a further notice, terminate the subscription for cause. The user's data is retained.

(5) Invoices and receipts are provided by Stripe in the customer portal, accessible from the subscription settings.

§ 6 Free trial

(1) Users who have not had a paid subscription before receive a one-time free trial of 14 days for the selected paid plan. All features of the plan are available during this time.

(2) No payment method is required to start the trial; nothing is charged during the trial.

(3) The user makes the offer to conclude the subscription already by clicking “Subscribe with obligation to pay” (§ 2 (3)); the obligation to pay, however, only begins when the trial ends and only if a payment method has been added by then. If no payment method has been added, the subscription ends automatically at the end of the trial and the account is downgraded to the Free plan; no payment becomes due in that case. The Provider reminds the user by e-mail of the end of the trial and the date of the first charge before the trial ends.

(4) The trial can be used only once per person; using it again by re-registering is not permitted.

§ 7 User obligations, content and third-party data

(1) Users use the platform exclusively within the applicable laws and these Terms.

(2) In particular, it is prohibited to

  • post or distribute content that is illegal, insulting, discriminatory, harmful to minors or infringes third-party rights (e.g. copyright or personality rights);
  • overload the platform by automated access, bots or other means, or circumvent security mechanisms;
  • invite persons without their consent or enter data about third parties without authorisation; anyone creating guest players or recording other people's results ensures that they agree and, in case of doubt, uses first names or nicknames only;
  • distribute share links to content containing information about other persons to an indefinite audience without those persons having to expect it;
  • commercially resell the platform without a separate agreement (e.g. reselling access).

(3) Notices of allegedly illegal content can be submitted via the “Report content” form (playnexi.com/melden, no account needed), the ticket system or by e-mail to the point of contact named in the legal notice (Art. 16 of Regulation (EU) 2022/2065, Digital Services Act, DSA). The Provider reviews notices promptly and diligently.

(4) If a user violates these Terms or applicable law, the Provider may, at its due discretion and taking proportionality into account, remove individual content or restrict its visibility, deactivate share links, temporarily block the account or terminate the contract for cause (§ 11 (5)). The user is informed of the measure with reasons (Art. 17 DSA) and may object via the ticket system; the Provider then reviews the measure and communicates the result.

§ 8 Rights of use and intellectual property

(1) For the term of the contract the Provider grants the user a simple, non-transferable right to use the platform within these Terms.

(2) All rights in the platform (software, design, texts, trademarks, editorial game data) remain with the Provider or the respective rights holders. Any use beyond the contractual purpose requires the Provider's consent.

(3) Users retain all rights in the content they enter or upload (e.g. results, photos, house rules, ratings, notes). They grant the Provider a simple right, limited to the term of the contract, to store and reproduce this content and to display it to the persons designated by the user (group members, friends, recipients of share links) as far as necessary to provide the service. Any further use, in particular for advertising, only takes place with the user's express consent.

(4) Users ensure that they hold the rights required for their content and do not infringe third-party rights.

§ 9 Liability

(1) The Provider is liable without limitation for damage resulting from injury to life, body or health, for damage caused by intent or gross negligence of the Provider, its legal representatives or vicarious agents, in case of fraudulent concealment of a defect, under an assumed guarantee and under the German Product Liability Act.

(2) In case of a slightly negligent breach of a material contractual obligation, the Provider's liability is limited to the foreseeable damage typical for the contract at the time of its conclusion. Material contractual obligations are obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely (in particular providing the platform and backing up user data). Otherwise liability for slight negligence is excluded.

(3) The content of the public game database (descriptions, rules, ratings, data from sources such as Wikidata) is editorial information and no assurance of its accuracy or completeness. Liability for it is governed by paragraphs 1 and 2.

(4) The Provider backs up user data daily (backups retained for 14 days). Users can export their data at any time; the Provider recommends exporting important data regularly.

(5) The above provisions also apply to the personal liability of the Provider's employees, representatives and vicarious agents.

§ 10 Data protection and data export

Personal data is processed in accordance with the privacy policy. Users can export their data as a file in their profile at any time and delete their account themselves.

§ 11 Term and cancellation

(1) The contract of use for the Free plan runs for an indefinite period and can be ended by the user at any time by deleting the account. The Provider may terminate it in text form with three months' notice.

(2) Paid subscriptions run for an indefinite period without a minimum term; the billing period is one month. Users can cancel at any time with effect from the end of the current billing month:

The Provider confirms receipt and the effective date of the cancellation in text form without delay. All features of the plan remain available until the end of the billing month; the account is then downgraded to the Free plan. Data is retained as far as it is usable in the Free plan and is not deleted beyond that as long as the account exists.

(3) No pro-rata refund is made for the billing month already paid in case of ordinary cancellation. The right of withdrawal (§ 2 (7)), the termination right under § 3 (4), the user's rights in case of defects (§§ 327 et seq. BGB) and the right to terminate for cause remain unaffected.

(4) The Provider may terminate paid subscriptions in text form with 30 days' notice to the end of a billing month.

(5) The right of both parties to terminate for cause remains unaffected. For the Provider, cause exists in particular in case of serious violations of § 7 or violations repeated despite a warning. If the Provider terminates for cause, fees already paid for the period after the end of the contract are refunded pro rata unless the user is responsible for the termination.

(6) After the account is deleted, the user's data is deleted in accordance with the privacy policy unless statutory retention obligations apply.

§ 12 Changes to the Terms and prices

(1) The Provider may change these Terms with effect for the future where this is necessary for a valid reason (in particular changes in law or case law, technical or organisational changes to the platform or closing gaps in the rules), the change does not shift the balance between performance and consideration to the user's disadvantage and is reasonable for the user. Essential provisions of the contract (nature and scope of the main service, term, cancellation) are not changed this way.

(2) Changed Terms are communicated to the user by e-mail at least six weeks before they take effect, with the changed provisions highlighted. If the user does not object in text form before they take effect, the changed Terms are deemed accepted; the Provider expressly points out the right to object, the deadline and this consequence in the notice. If the user objects, the contract continues under the previous terms; the Provider may then terminate it ordinarily under § 11.

(3) Price changes for existing subscriptions require the user's express consent. The Provider informs the user by e-mail and in the app at least six weeks before the planned effective date and asks for consent. If the user does not consent, the previous price continues to apply; the Provider may then terminate the subscription ordinarily under § 11 (4). A price change due to a change in the statutory VAT rate is passed on without consent.

§ 13 Applicable law, jurisdiction, dispute resolution

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence (Art. 6 (2) Rome I Regulation).

(2) If the user is a merchant, a legal entity under public law or a special fund under public law, or has no general place of jurisdiction in Germany, Lübeck is the exclusive place of jurisdiction for all disputes arising from this contract.

(3) For consumers the statutory places of jurisdiction apply.

(4) The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. Support is available via the ticket system for questions or complaints.

§ 14 Final provisions

(1) Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provisions replace the invalid provision.

(2) Side agreements, changes or additions to these Terms require text form (e-mail suffices).

(3) The Provider may transfer rights and obligations under this contract in whole or in part to a third party if it informs the user in text form at least six weeks in advance. In that case the user may terminate the contract without notice until the transfer takes effect; fees already paid for the period thereafter are refunded.

Last updated: September 2026 · ananas.codes e. K. · Lübeck · German version prevails